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#7 · CallsCustom AI Operations

Call scoring & QA for staff

AI grades your team's calls against your script.

Every staff call is scored: did they ask for the booking, offer a time, collect the address? You get a weekly report showing who converts and where calls are lost, so coaching is specific instead of guesswork.

Every staff call scored against your script
Summit HVAC · front-desk coaching
Xperience Studios· workflow live
Call recordedTranscribedScoredWeekly report

    Automation activity appears here

    How it works
    1. 1Call is transcribed
    2. 2AI scores it against your script
    3. 3Weekly report by rep
    The problem it fixes

    Staff lose bookable calls and nobody knows why.

    Best for
    • Multi-CSR shops
    • Auto repair
    • HVAC
    Evidence

    Raises booking rate (no independent data found).

    No hard data yet
    How we build it
    PlatformAutomation Engine

    Call transcripts with our automation engine and an LLM scoring step.

    Included in
    Custom AI Operations
    From $2,999 / month
    Compliance
    low risk

    Employee monitoring notice to staff.

    Full compliance sheet

    Want call scoring & qa for staff running for your business?

    Start with a free 30-day missed-call audit. We will show you what it is worth before you spend anything.

    No contract for the audit. We show you the lost calls first.

    • Simulated demo with sample data
    • One monthly price per package
    • Not legal advice